Terms & Conditions – Hotel City View

Welcome to Hotel City View, Patna. By accessing our website, contacting us, or making a booking, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By using our website or booking our services via phone, WhatsApp, or any other medium, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Booking & Confirmation

  • All bookings are subject to availability.
  • Enquiries made via phone or WhatsApp are not considered confirmed bookings unless explicitly confirmed by the hotel.
  • The hotel reserves the right to request advance payment to secure a booking.
  • Room allocation is subject to availability at the time of check-in.

3. Check-In Requirements

  • The primary guest must be at least 18 years of age.
  • All guests must present a valid government-approved ID proof at check-in.
  • Accepted ID proofs include Aadhaar Card, Passport, Driving License, Voter ID, or other Government-issued ID.

Failure to comply may result in denial of check-in.

4. Use of Website

  • The content on this website is for general information and booking enquiries only.
  • Users agree not to misuse the website for fraudulent or unlawful activities.
  • The hotel reserves the right to restrict access to any user violating these terms.

5. Pricing & Payments

  • Room rates are subject to change without prior notice.
  • Final pricing will be confirmed at the time of booking.
  • Any applicable taxes or additional charges will be informed during confirmation.

6. Guest Responsibilities

Guests agree to:

  • Maintain proper conduct and behavior during their stay
  • Respect hotel staff and other guests
  • Use hotel property responsibly

Any damage caused to hotel property will be chargeable.

7. Prohibited Activities

The following activities are strictly prohibited:

  • Illegal activities or violation of Indian laws
  • Disturbing other guests
  • Hosting parties or events without permission
  • Bringing unauthorized visitors into rooms

Violation may result in immediate termination of stay without refund.

8. Liability Disclaimer

  • Hotel City View is not responsible for any loss, theft, or damage to guests’ personal belongings.
  • Guests are advised to take necessary precautions for their valuables.
  • The hotel shall not be liable for any indirect or unforeseen damages.

9. Third-Party Links

Our website may contain links to third-party services such as:

  • WhatsApp
  • Google Maps
  • Travel booking platforms

We are not responsible for the content or policies of these external platforms.

10. Cancellation & Refunds

  • Cancellation and refund terms are governed by our Cancellation Policy.
  • Guests are advised to review the cancellation policy before booking.

11. Right to Refuse Service

Hotel City View reserves the right to refuse accommodation or services to any individual:

  • Violating hotel policies
  • Engaging in inappropriate or suspicious behavior
  • Failing to provide valid identification

12. Force Majeure

The hotel shall not be held responsible for failure to provide services due to events beyond its control, including:

  • Natural disasters
  • Government restrictions
  • Strikes or emergencies

13. Changes to Terms

Hotel City View reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.

📞 Contact Information

For any queries regarding these Terms & Conditions, please contact:

Hotel City View, Patna
📞 +91 8804321490
📧 hotelcityview612@gmail.com
💬 WhatsApp: https://wa.me/918804321490

Have questions before booking? Contact us on WhatsApp for quick assistance.

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